Abetis Privacy Policy — Our Commitment to Protecting Your Data

Abetis (abetis.net) is a trusted online Sports Betting platform in Bangladesh. We believe that protecting our users' privacy is not just a legal obligation — it is a core ethical commitment. This Privacy Policy explains how Abetis collects, processes, stores, and safeguards your personal information.

This policy applies to the abetis.net website, mobile application, and all our digital services. By using our platform, you are considered to have accepted this Privacy Policy.

Abetis updates its Privacy Policy on a regular basis. The date of each update will be noted at the top of this page. For significant changes, we will notify you via your registered email or SMS.

Abetis only collects the data that is genuinely necessary to provide you with the best possible service. We never ask for excessive or unnecessary information.

Automatically Collected Data

When you use the Abetis platform, certain information is collected automatically:

• Your device's IP address and geographic location (at the city level).
• Browser type, version, and operating system.
• Traffic source, pages visited, time spent, and visit frequency.
• Click, scroll, and interaction patterns (for analytics purposes).

Abetis uses your information only for specific, legitimate purposes. We never use your data for unrelated reasons.

Primary Purpose of Use

• Account management: Securing registration, login, and account safety.
• Service delivery: Processing of betting, payments, and withdrawals.
• Customer support: Resolving your questions and complaints.
• Security: Prevention of fraud, money laundering, and unauthorized access.
• Legal obligations: Compliance with applicable laws and regulatory authority directives.
• Service improvement: Enhancing user experience and platform quality.
• Contact: Sending important updates, bonuses, and promotional offers (with your consent).

Marketing communications

Abetis does not send promotional messages without your consent. You can opt out of marketing communications at any time — during registration or afterwards. Essential service messages (such as transaction confirmations) will always be sent.

Abetis stores your information to the highest security standards. Our protection measures are regularly updated in line with industry best practices.

Technical security measures

• Stored data is secured with 256-bit AES encryption.
• All data transfers are encrypted using SSL/TLS protocol.
• Two-factor authentication (2FA) is available for added security.
• Regular security audits and vulnerability assessments are conducted.
• Firewall and intrusion detection systems remain active at all times.

Data retention period

We do not retain your data longer than necessary. After account closure, certain information may be kept for up to 5 years to meet legal obligations, after which it is securely deleted.

Abetis never sells your data to third parties for commercial purposes. However, in certain limited situations, select information may be shared with trusted partners in order to deliver our services.

Data Sharing Scenarios

• Payment processors: Payment gateways such as bKash, Nagad, and Rocket receive only the information required to process your transactions.
• Identity Verification Provider: Approved verification service providers for the KYC process.
• Law Enforcement: When required by court order or legal obligation.
• Anti-Fraud Services: Trusted services used to detect and prevent fraud.

Abetis uses cookies and similar tracking technologies to enhance your experience on the platform.

Cookie type

• Essential cookies: Essential for login sessions and security. The site cannot function without these.
• Performance cookies: To understand which sections of the site are used most.
• Functional cookies: To remember your preferences and settings (such as language selection).
• Analytics cookies: Collecting anonymous statistics to improve our services.

Cookie Controls

You can choose to accept or reject cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the site.

As an Abetis user, you have several important rights over your own data. We fully respect and uphold each of these rights.

To exercise these rights support@abetis.netto send us an email. We will respond to your request within 30 days.

The Abetis platform is strictly for adults (18+). We do not collect information from anyone under the age of 18. If we discover that a minor has registered on our platform, the account will be closed immediately and all associated data will be permanently deleted.

Abetis reserves the right to update this privacy policy as needed. Changes may be made due to service improvements, new legal requirements, or security enhancements.

• We will provide at least 30 days' notice before any significant changes take effect.
• The date of the most recent update will always be shown at the top of this page.
• Update notifications will be sent to your registered email or via SMS.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

For any questions, concerns, or complaints about our Privacy Policy, please reach out to us directly. Our dedicated privacy team will handle your matter with the attention it deserves.

• Email: support@abetis.net
• Live Chat: available directly through the website and app.
• Help Center: /help-center

We will send an initial response within 7 business days of receiving your complaint and aim to resolve it within 30 days. Complex cases may take longer, but we will keep you regularly updated throughout the process.